This SMS Privacy Policy (“Privacy Policy”) explains how Jagra Masonry & Tuckpointing Corp. collects, uses, and discloses your personal information when you enroll in or use our SMS messaging services (“SMS Services”). These services are used to communicate with customers regarding estimates, appointments, project updates, customer support, and other service-related communications.
This Privacy Policy applies only to our SMS Services and does not replace or modify any other privacy policy governing your use of our website or other services.
By opting into our SMS Services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not enroll in or use our SMS Services.
Information We Collect
When you opt into our SMS Services, we may collect personal information including:
- First and last name
- Mobile phone number
- Email address (if provided)
- Service address
- Information submitted through our contact or estimate request forms
- Any information you voluntarily provide when communicating with us via text message
We may also collect limited information automatically when you interact with links included in our text messages through cookies or similar technologies on our website:
Website: https://www.jagramasonry.com
How We Use Your Information
We use your personal information to:
- Respond to estimate and service requests
- Schedule, confirm, and remind you about appointments
- Provide project updates and service notifications
- Respond to customer questions and support requests
- Send follow-up communications regarding completed services
- Improve our customer service and communication
- Send promotional offers or marketing messages only when you have provided your consent
Disclosure of Personal Information
We may share your information with trusted third-party service providers that help us deliver our SMS Services, customer communications, and business operations.
We do not sell, rent, or share your personal information, including your mobile phone number, with third parties or affiliates for their marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, except with trusted service providers solely for the purpose of delivering our SMS communications.
We may also disclose your information when required to:
- Comply with applicable laws or legal processes
- Respond to lawful requests from government authorities
- Protect our legal rights or property
- Complete a merger, acquisition, or sale of business assets, where permitted by law
Opting Out
You may opt out of receiving SMS messages at any time by replying:
STOP, QUIT, CANCEL, UNSUBSCRIBE, or OPT-OUT
After opting out, you will receive one final confirmation message, and you will no longer receive SMS messages unless you opt in again.
Eligibility
Our SMS Services are intended for individuals who are at least 18 years of age.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect the personal information we collect against unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. Any updates will be posted on this page with a revised Effective Date. Your continued use of our SMS Services after changes become effective constitutes your acceptance of the revised Privacy Policy.
Contact Information
If you have any questions about this Privacy Policy or our SMS Services, please contact us:
Jagra Masonry & Tuckpointing Corp.
Phone: 847-641-3747
Email: office@jagramasonry.com
SMS Terms & Conditions
By providing your mobile phone number and opting into our SMS messaging program, you agree to receive text messages from Jagra Masonry & Tuckpointing Corp.
1. Program Description
When you opt in, you may receive SMS/MMS messages related to:
- Quote and estimate responses
- Appointment scheduling and reminders
- Project updates and notifications
- Service-related communications
- Follow-up messages after completed work
- Customer support and responses to your inquiries
2. Message Frequency
You can expect to receive 10 messages per month, depending on your project and communication needs.
3. Opt-Out
You may opt out of receiving text messages at any time by replying STOP to any message. After you send STOP, you will receive a confirmation message that you have been unsubscribed. After that, you will no longer receive SMS messages from us.
If you wish to receive messages again, simply sign up again through our website or reply START.
4. Help
If you need assistance, reply HELP to any message or contact us at:
Email: office@jagramasonry.com
Phone: 847-641-3747
5. Interruption/Carrier Disclaimer
Wireless carriers are not responsible for delayed or undelivered messages.
6. Message & Data Rates
Message and data rates may apply for messages sent to you from us and to us from you. Please contact your wireless provider if you have questions regarding your messaging or data plan.
7. Privacy
Your privacy is important to us. Please review our Privacy Policy at: